Privacy Policy

Last Updated: Sep 22, 2025

At Luron AI, your privacy is a priority. This Privacy Policy explains how Luron AI Inc. (“Luron,” “we,” “our,” or “us”) gathers, uses, stores, and shares information when you interact with our websites, products, and services, including https://luron.ai.

By accessing or using our services, you acknowledge and agree to the practices described below.

1. Information We Collect

a. Personal Information
We may collect information that identifies you as an individual (“Personal Information”), such as:

  • Name
  • Email address
  • Company or organization details
  • Account activity and usage data

This information is collected when you voluntarily provide it—for example, when you sign up, request a demo, contact support, or purchase services.

b. Usage Information
When you interact with our services, we automatically gather technical data, which may include:

  • IP address and device identifiers
  • Browser type, version, and operating system
  • Referring URLs
  • Pages visited, features used, and session duration
  • Timestamps and activity logs
  • Performance and diagnostic data

c. Location Data
If enabled, we may collect approximate or precise location data to support location-based functionality.

d. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to personalize content, analyze traffic, and improve functionality.

Types include:

  • Essential cookies – required for core features
  • Analytics cookies – to understand usage and improve performance

You may disable cookies in your browser settings, though some features may not function properly.

2. How We Use Your Information

We use collected information to:

  • Deliver, maintain, and improve our services
  • Process payments and manage accounts
  • Personalize the user experience
  • Provide customer support and respond to inquiries
  • Send service updates, announcements, or marketing communications
  • Detect and prevent fraud, abuse, or security risks
  • Comply with applicable laws and regulations
  • Enable third-party integrations where applicable

3. Data Retention

We retain personal data only as long as necessary to achieve the purposes outlined here, meet legal obligations, or resolve disputes. You may request deletion of your personal data at any time, subject to our regulatory requirements.

4. Data Transfer

Your data may be stored or processed in jurisdictions outside your home country. By using our services, you consent to such transfers. Where required, we implement safeguards such as Standard Contractual Clauses to protect your information.

5. Sharing Your Data

We do not sell or rent personal information. We may share information only when:

  • With vendors and partners that help us deliver services (e.g., hosting, analytics, payments, support)
  • If required by law, regulation, or legal process
  • To protect the safety, rights, or property of Luron, our customers, or others
  • As part of a merger, acquisition, or sale of assets
  • With your explicit permission

6. Data Security

We apply industry-standard technical, organizational, and administrative safeguards to protect data. While no system is entirely secure, we take reasonable steps to mitigate risks.

7. Children’s Privacy

Our services are not directed to children under 13 (or the age threshold in your jurisdiction). We do not knowingly collect data from minors. If such data is discovered, it will be deleted.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website, and significant changes may be communicated directly to users. Continued use of our services indicates acceptance of the updated policy.

9. Contact Information

For questions about this Privacy Policy, reach us at:

Luron AI, Inc.
02138 One Oxford Street
Cambridge, MA
Email: team@luron.ai