Last Updated: May 31, 2025

At Luron AI, safeguarding your privacy is one of our core commitments. This Privacy Policy describes how Luron AI Inc. ("Luron", "we", "us", or "our") collects, uses, shares, and protects your personal data. This policy applies to all websites, applications, and services owned or operated by Luron AI, including but not limited to https://luron.ai.
By using our services, you agree to the data practices outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information
We may collect personally identifiable information ("Personal Data") that can be used to contact or identify you, including but not limited to:

• Full name
  
  
• Email address
  
  
• Company name
  
  
• Usage and tracking data (detailed below)
  
  

We only collect this information when you voluntarily provide it—for example, when signing up for an account, scheduling a demo, subscribing to a service, or contacting our support team.

b. Usage Data
We automatically collect information about how you interact with our services ("Usage Data"). This includes:

• IP address
  
  
• Browser type and version
  
  
• Operating system
  
  
• Referring URLs
  
  
• Time and date of access
  
  
• Pages viewed and time spent on pages
  
  
• Device identifiers
  
  
• Diagnostic and performance data
  
  

c. Location Data
With your permission, we may collect data that indicates your device’s geographic location to provide localized features or enhance service functionality.

d. Cookies and Tracking Technologies
We use cookies, pixel tags, scripts, and other tracking technologies to enhance user experience, analyze trends, and deliver tailored content.

Types of cookies we use:

• Essential cookies – for functionality and navigation
  
  
• Analytics cookies – to monitor site usage and improve performance
  
  

You can set your browser to refuse some or all browser cookies, but this may affect the availability of some features.

2. How We Use Your Information

Luron AI may use your information for purposes including, but not limited to:

• Providing, maintaining, and improving our services
  
  
• Processing transactions and managing billing
  
  
• Customizing the user experience
  
  
• Responding to support inquiries and providing customer service
  
  
• Sending you administrative messages, promotional emails, newsletters, or other notifications
  
  
• Detecting, investigating, and preventing fraud or security issues
  
  
• Complying with applicable legal obligations
  
  
• Facilitating usage analytics and trend monitoring
  
  
• Enabling third-party integrations, where applicable
  
  

3. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to comply with legal, regulatory, and internal audit requirements. Usage data may be retained for analytical and security purposes. Upon request, the personal data could be deleted from Luron AI databases.

4. Data Transfer

Your data may be transferred to—and processed on—servers located outside your state or country. By using our services, you consent to the transfer of your data, including personal data, to locations that may have different data protection laws.
We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for such transfers, in accordance with applicable laws.

5. Sharing Your Data

We do not sell or rent your personal information. However, we may share it under these circumstances:

• With trusted third-party vendors who assist us with services like hosting, analytics, customer support, or payment processing
  
  
• If required by law or government request
  
  
• To protect the rights, property, or safety of Luron AI, our users, or others
  
  
• In connection with a merger, acquisition, or sale of all or part of our assets
  
  
• With your explicit consent
  
  

6. Data Security

We use comprehensive administrative, technical, and physical security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute safety of your data.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or equivalent minimum age depending on jurisdiction). We do not knowingly collect data from minors. If we discover we’ve collected personal data from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify you via email or by placing a prominent notice on our site. Your continued use of the service constitutes your agreement to the revised terms.

9. Contact Information

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Luron AI Inc.
02138 One Oxford Street
Cambridge, MA
Email: team@luron.ai

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