Intelligent Voice AI for Insurance
Handle claims, policy updates, and common inquiries through AI — no extra headcount required. Automate over 50% of customer support interactions while delivering a consistent, high-quality customer experience.
Try our Live Demo
A team shaped by the World’s Best Institutions
AI Voice Agents for Policyholder Support at Scale
Automate claims intake, quote requests, and policyholder inquiries — while reducing wait times and boosting service efficiency.
36,200+
Inbound policyholder calls handled monthly for leading insurance providers
68%
Reduction in average wait time for claims, billing, and policy questions
81%
Routine inquiries resolved without human agent escalation
$2.1M
Annual savings across auto, health, and property insurance operations
How It Works
Build
Easily build personalized voice AI agents with our intuitive Voice agent creation tool.
Evaluate
Effortlessly test your agent using built-in tools to make sure it handles even the tricky situations smoothly.
Launch
Seamlessly launch your agents across phone calls, web calls, SMS, and other channels with just a few clicks.
Improve
Monitor success rates, response times, and user sentiment through a clear call history dashboard—and quickly identify any failed calls.
Sales & Lead Generation: Boost Conversions and Maximize Lead Capture
AI Follow-Ups for Cold & Event Leads: Re-engage prospects with automated outreach to webinar attendees and dormant leads.
Lead Qualification & Appointment Scheduling: Identify qualified insurance leads and instantly book meetings for your sales team.
Real-Time Transfers for Hot Prospects: Connect high-intent callers directly to licensed insurance agents for immediate, conversion-ready conversations.
Inbound Call Handling & Policy Support: AI-Driven Front Desk & Customer Service for Insurance
Automated Data Collection & CRM Tickets: Collect caller details and generate CRM or helpdesk tickets (e.g., Zendesk) for agent follow-up.
Claims & Coverage Assistance: Manage inquiries about policy terms, claim progress, and required documentation—instantly.
Smart Routing & Overflow Management: Automatically connect callers to available agents or schedule a callback when lines are full.
Appointments & Call Handling: Automate Policyholder Appointments and Follow-Ups
AI-Powered Appointment Scheduling During Off-Hours: Ensure every opportunity is captured by allowing AI to schedule calls when agents are unavailable.
Automated Engagement Workflows: Keep policyholders engaged with AI-driven follow-up sequences that guide them through the decision-making journey.
Intelligent Voicemail Drops & SMS Reminders: Automatically follow up on missed calls with personalized voicemails or SMS messages.
Seamlessly Integrate Luron Into Your Tech Stack
With built-in support for both native and third-party tools — including CRMs, telephony providers, automation platforms, and databases — launching and scaling voice agents has never been more seamless.
Frequently asked questions
AI-powered voice agents enhance lead generation for insurance companies by automating outbound outreach, engaging webinar attendees, and qualifying incoming leads. They can detect high-intent prospects, book appointments with licensed agents, and deliver timely follow-ups—improving efficiency while lowering operational expenses.
Absolutely! Luron AI’s voice agents are equipped to manage policyholder questions, assist with claims, and provide real-time policy status updates. They can respond to common inquiries about coverage details, deductibles, and premium payments, and effortlessly route more complex issues to a live agent when needed.
Yes, Luron AI integrates smoothly with top insurance CRM systems such as Salesforce for Insurance, Zendesk, HubSpot, and Aircall. It automatically syncs customer inquiries, generates support tickets, and updates policyholder records in real time—streamlining operations and enhancing workflow efficiency for insurance providers.
Luron AI improves the insurance customer experience by minimizing wait times, automating policyholder communication, and providing 24/7 support for inbound calls. Unlike conventional chatbots, Luron AI uses advanced Large Language Models (LLMs) to deliver real-time, human-like conversations with greater accuracy and context. This enables smoother interactions, improved understanding, and effortless transfers to live agents when necessary.
Yes, Luron AI is designed to comply with GDPR, HIPAA, and other industry-specific regulations. Our AI platform ensures secure call processing, robust data protection, and end-to-end encryption—making it ideal for auto, life, and property insurance providers that must adhere to strict privacy and security requirements.
Meet your AI Call Operator
Handle more calls, faster — 24/7, in any language.
