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Customer Service
Manage inbound calls from greeting to routing, ensuring each caller reaches the right destination quickly and smoothly
Receptionist
Handle incoming calls, provide key information, and direct conversations seamlessly—all in one interaction.
Appointment Setting
Handle everything from availability checks to confirmations, making each appointment smooth and effortless.
Lead Qualification
Identify and route leads instantly based on intent and context to boost conversions.
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A team shaped by the World’s Best Institutions

AI voice agents transforming global patient engagement

Empowering clinics and hospitals to handle health tourism calls faster, smarter, and in any language.

78M+

Medical tourists globally per year

70%

Of patients call before booking treatment abroad

24/7

Availability expected by international patients

$125B

Global health tourism market size (2024)

How It Works

Build

Easily build personalized voice AI agents with our intuitive Voice agent creation tool.

Evaluate

Effortlessly test your agent using built-in tools to make sure it handles even the tricky situations smoothly.

Launch

Seamlessly launch your agents across phone calls, web calls, SMS, and other channels with just a few clicks.

Improve

Monitor success rates, response times, and user sentiment through a clear call history dashboard—and quickly identify any failed calls.

Global Patient Booking: Streamline Inbound Medical Travel Inquiries

24/7 Appointment Scheduling Across Time Zones: AI handles patient inquiries and schedules procedures or consultations around the clock, accommodating international callers with ease.

Multilingual Communication: Provide native-language support to prospective patients worldwide — reducing friction and increasing booking confidence.

Gain higher satisfaction scores such as CSAT and NPR and greater customer lifetime value (CLV).

Pre-Visit Coordination & Travel Assistance: Automate Key Touchpoints for International Patients

Travel Confirmation & Reminders: Automatically confirm travel arrangements, appointment dates, and document readiness through proactive AI follow-ups.

Visa & Document Guidance: AI provides information on required travel documents, helping patients prepare for their medical journey.

Real-Time Status Updates: Keep patients informed on appointment status, arrival instructions, or procedural timelines in real time.

Post-Treatment Support & Patient Retention

Follow-Up Call Automation: AI checks in with patients post-treatment to ensure satisfaction, manage recovery inquiries, and reduce the need for manual follow-ups.

Review & Testimonial Collection: Automatically prompt satisfied patients to leave reviews or participate in case studies — boosting your clinic’s credibility.

Cross-Sell Wellness Packages: Intelligently suggest related treatments or wellness programs based on procedure history and patient interest.

Seamlessly Integrate Luron Into Your Tech Stack

With built-in support for both native and third-party tools — including CRMs, telephony providers, automation platforms, and databases — launching and scaling voice agents has never been more seamless.

n8n
Salesforce
Health Cloud
Aircall
Zendesk

Frequently asked questions

How can an AI voice agent improve patient communication for international health tourism clients who speak different languages and are in different time zones?

AI voice agents support multilingual conversations in real-time, allowing clinics and hospitals to engage with patients in their native language — whether it's English, Arabic, Russian, or beyond. Operating 24/7, the system ensures every inbound call is answered immediately, regardless of time zone differences. This enhances trust, reduces lead loss, and improves overall patient satisfaction.

How does Luron AI enhance patient communication compared to standard IVR systems?

Yes. Our AI is trained specifically on the health tourism workflow — from explaining standard treatment packages (like hair transplants, dental procedures, or cosmetic surgeries) to offering estimated costs and outlining what’s included (e.g., airport pickup, hotel stay, medical care). It can also guide patients on visa support documents, what to bring, and post-treatment recovery logistics.

How does the AI voice agent reduce the burden on front-desk and coordination teams at international clinics and hospitals?

Our AI voice agents handle the bulk of repetitive and high-volume inbound queries — such as appointment bookings, confirmation calls, and FAQs related to procedures. This reduces call congestion, eliminates long wait times, and allows your staff to focus on high-touch coordination and in-person care rather than phone-based triage or explanation.

Is the AI secure and compliant with health data regulations for international patients?

Absolutely. Our system is built to align with HIPAA, GDPR, and other relevant data protection standards. All conversations are encrypted, no personal health data is stored beyond what’s operationally necessary, and clinics can configure data access settings. You maintain compliance while still offering a seamless and scalable patient support experience.

Will international patients feel like they are talking to a machine?

Not at all. Our voice agents are powered by advanced large language models (LLMs) that deliver dynamic, human-like conversations. Patients can speak naturally, ask detailed questions, or change topics mid-call — and the AI keeps up. It’s conversational, empathetic, and trained on real health tourism scripts to sound both knowledgeable and reassuring.

Meet your AI Call Operator

Handle more calls, faster — 24/7, in any language.