Intelligent Voice AI for Retail & Consumer Services
With Luron AI’s smart AI phone agents, manage order tracking, inventory checks, return processing, and sales automation — all without increasing headcount.
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A team shaped by the World’s Best Institutions
Voice AI That Scales Customer Support for Retail & E-Commerce
Resolve FAQs, handle order inquiries, and support customers 24/7 — all without increasing support headcount or wait times.
10,000+
Inbound customer calls handled monthly for global retail and e-commerce brands
72%
First-call resolution rate for order tracking, returns, and product questions
3.6x
Faster average response time compared to traditional call centers
$500K+
Saved annually by reducing reliance on human agents across support operations
How It Works
Build
Easily build personalized voice AI agents with our intuitive Voice agent creation tool.
Evaluate
Effortlessly test your agent using built-in tools to make sure it handles even the tricky situations smoothly.
Launch
Seamlessly launch your agents across phone calls, web calls, SMS, and other channels with just a few clicks.
Improve
Monitor success rates, response times, and user sentiment through a clear call history dashboard—and quickly identify any failed calls.
Customer Support & Order Tracking: Automate Inbound Inquiries with AI-Powered Support
Real-Time Order Status Retrieval: AI provides instant updates on order status using order numbers—reducing call center workload.
Real-Time Phone-Based Order Placement: Customers can place new orders over the phone quickly and easily through automated voice assistance.
Fast, Always-On Customer Support: Answer common questions instantly, reduce hold times, and boost overall customer satisfaction.
Managing Operational Calls: Streamline Operational Calls to Minimize Returns and Logistics Costs
Automated Notifications & Follow-Ups: Proactively engage customers to resolve delivery issues before they escalate, ensuring a smooth experience.
AI-Powered Delivery Confirmation: When deliveries fail, AI reaches out to confirm if the customer still wants the order—reducing missed opportunities.
Return Prevention & Cost Reduction: Cut down on avoidable returns and save on logistics by addressing issues before products come back.
Seamlessly Integrate Luron Into Your Tech Stack
With built-in support for both native and third-party tools — including CRMs, telephony providers, automation platforms, and databases — launching and scaling voice agents has never been more seamless.
Frequently asked questions
AI-powered phone agents enable retail and e-commerce businesses to boost sales and customer retention by upselling to current customers, and managing incoming order-related calls. Through personalized, AI-driven recommendations, companies can enhance customer engagement and increase conversions—without raising call center expenses.
Absolutely! Luron AI supports automated phone ordering for retail stores, e-commerce platforms, and retail sectors such as cosmetics and luxury goods. Customers can place orders, receive instant confirmations, and get real-time updates—all handled by AI without any human involvement.
Definitely! Luron AI connects seamlessly with e-commerce platforms such as Shopify, Salesforce Commerce Cloud, and Magento to deliver real-time order updates using order numbers. It can also handle common customer questions, process returns, and escalate more complex issues to live agents—ensuring quick, efficient, and reliable support.
Absolutely! Retell AI effortlessly connects with top e-commerce platforms, retail CRMs, and POS systems like Shopify, Salesforce Commerce Cloud, Magento, and tailored retail software. This integration enables businesses to streamline order tracking, and customer service—all through one unified AI-powered platform.
Meet your AI Call Operator
Handle more calls, faster — 24/7, in any language.
